Today: 8 October 2025
1 September 2023
2 mins read

MEA introduces changes in delivery of passports, visas

She said that since the first impression of any individual travelling to India, the MEA must focus on offering superior, efficient, and cost-effective services…reports Asian Lite News

The Ministry of External Affairs, in a move to mitigate predatory pricing, has tightened the rules for the selection of partner visas and consular service to the Indian diaspora and foreign visitors.

The MEA is committed to serving Indians migrating and foreigners visiting India with an overarching vision to strengthen India’s Image and reputation, to make the service more robust, seamless and reliable.

Notably, the Indian Missions of the MEA are the first touch points for any international traveller coming into India – the Indian Citizen or Person of Indian Origin (PIO) and Foreigners (travelling to India) residing overseas.

Jyoti Mayal, President, of the Travel Agents Association of India (TAAI) stated, “The Ministry of External Affairs (MEA) has embarked on a transformational program to reform and strengthen its tendering and evaluation process in a holistic manner to select the right outsourced service providers. While the focus lies on L1 pricing, there is a strong emphasis on the four pillars of Quality Services, Sustainable and Viable Price, Data Protection and Security, and Ethical Practices and Integrity.”

She said that since the first impression of any individual travelling to India, the MEA must focus on offering superior, efficient, and cost-effective services.

Commenting on the endeavour she also added, “It is important that the first impression of any individual travelling to India or having to work with any Indian Mission anywhere in the world needs to be impeccable, as the government is determined to work towards delivering the promise of New India. Therefore, the MEA and its Missions as true representatives of the Indian government to the world must focus on offering superior, efficient, and cost-effective services as perhaps the first step in that direction.”

The president concluded by stating that India is positioning itself as a global leader in several sectors such as trade, cross-border services, citizen services, etc.

“As India marches towards a high momentum growth period, it will be critical to plan for factors that can impede progress and mitigate reputational and image risks for the Indian Government. Hence it became imperative for the government to focus on the quality, reliability, and credibility of the service providers it engages with, to ensure services are delivered effectively, efficiently, and in line with established standards, else failure in service levels can erode confidence and trust in the government’s capabilities, leading to public dissatisfaction. The focus on quality also indicates that public resources are utilised wisely and that citizens receive the best possible value for money,” she added. (ANI)

ALSO READ-German Embassy Faces High Demand for Student Visas from India

Previous Story

Food Security, Renewables Drive India-Middle East Ties

Next Story

Queen unveils portrait of Indian-origin spy Noor Inayat Khan

Latest from -Top News

India, Qatar Strengthen Trade Ties

Goyal expressed optimism about the growing economic engagement between the two countries, stating, “Glad to meet Ahmed bin Mohammed Al-Sayed….reports Asian Lite News Union Minister of Commerce and Industry Piyush Goyal met

OCTOBER 7: Stop the Violence Now, Says Guterres

Guterres recalled that “the attackers brutally killed more than 1,250 Israelis and foreign nationals….reports Asian Lite News UN Secretary-General Antonio Guterres urged an immediate halt to the violence in Gaza, Israel, and

Piyush Goyal Heads to Doha for Trade Talks

During the visit, both sides are expected to discuss the proposed India–Qatar Free Trade Agreement (FTA)….reports Asian Lite News Union Commerce and Industry Minister Piyush Goyal will travel to Doha, Qatar, on
Go toTop

Don't Miss

70 Indians sue US govt for denying them H-1B visas

The complaint stated that DHS violated the Administrative Procedure Act

Jaishankar aims at citizen-friendly passport services

In February this year, the Ministry integrated the Passport Seva